1. Information We Collect

Depending on how you interact with us, we may collect:

• name, job title, company or facility name, department, email address, and phone number;
• business identifiers, facility details, billing addresses, shipping addresses, and account details;
• tax, exemption, credentialing, onboarding, or purchaser-authorization information;
• order, cart, RFQ, product inquiry, quantity, delivery timing, and sourcing information you submit;
• payment setup or transaction-support information needed to process business purchases;
• communications history, account notes, onboarding details, and customer service correspondence; and
• limited technical information generated by normal Website operation, security monitoring, analytics, email delivery, support tools, error monitoring, and similar site-operation tools.

2. How We Use Information

We use submitted information to:

• respond to inquiries and communicate with you;
• review quote requests and support procurement activity;
• process eligible online orders and provide order-related follow-up;
• set up and administer customer accounts;
• verify business identity, purchaser status, product eligibility, and account eligibility where appropriate;
• support onboarding, account administration, and customer service;
• coordinate sourcing, fulfillment, payment support, shipping, and operational support;
• maintain business, tax, accounting, audit, legal, transaction, and compliance records;
• monitor security, prevent fraud, troubleshoot errors, and operate the Website;
• send newsletters or updates to users who subscribe; and
• improve service quality, Website operations, and record accuracy.

3. Website Tools and Service Providers

The Website and related communications may use standard tools and service providers for hosting, security, analytics, email delivery, support or chat, error monitoring, payment processing, shipping, fulfillment, account administration, and customer service. These providers may process limited information on Premium Rx National's behalf or under their own terms when you interact with their services.

4. Consent to Contact

If you create an account, place an order, request a quote, begin onboarding, contact us, or otherwise provide your information, you authorize Premium Rx National to contact you by phone, email, and mail regarding your request, account, order activity, fulfillment, compliance review, service follow-up, and related business matters.

If you subscribe to marketing or newsletter updates, you may opt out of those non-essential messages at any time. We may still send operational, transactional, security, compliance-related, or legally required communications where appropriate.

5. How We Share Information

Premium Rx National does not sell, rent, or trade personal or business contact information to unrelated third parties for their own marketing or lead-generation purposes.

Limited sharing may occur only when necessary to:

• process payments, shipping, fulfillment, vendor coordination, or operational support;
• support onboarding, tax, credentialing, purchaser eligibility, or account verification workflows;
• work with payment processors, shipping carriers, fulfillment partners, email providers, analytics tools, support tools, technology vendors, professional advisors, or similar service providers;
• comply with law, subpoena, court order, regulatory request, or lawful process; or
• protect the rights, property, security, or safety of Premium Rx National, our personnel, or others.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect submitted information from unauthorized access, misuse, loss, or alteration. Access is limited to personnel and service providers with a legitimate business need.

No Website, database, email transmission, or internet-based system can be guaranteed to be completely secure. Please do not submit highly sensitive personal information unless specifically requested through an appropriate secure process.

7. Data Retention

We retain information for as long as reasonably necessary for customer service, order support, account administration, transaction records, tax and accounting records, audit needs, dispute resolution, internal documentation, legal needs, compliance obligations, and other legitimate business needs. Retention periods may vary depending on the nature of the information and the applicable requirement.

8. Accuracy and Updating of Information

You are responsible for providing accurate and current information. If your contact details, purchaser status, business name, facility information, billing data, or shipping details change, you should notify Premium Rx National so we can update our records where appropriate.

9. Your Choices

You may contact us to:

• request correction or updating of business contact information we maintain;
• ask questions about how submitted information is used;
• opt out of newsletters or non-essential marketing messages; or
• request deletion of information, subject to legal, accounting, audit, transaction, or compliance obligations that require retention.

10. Business Use Only; Do Not Submit Patient Information

This Website is intended for business-to-business communications. Please do not submit patient records, prescriptions, diagnosis or treatment information, insurance information, Social Security numbers, or protected health information through general Website forms unless Premium Rx National specifically directs you to a designated secure process for a legitimate business purpose.

11. Third-Party Websites and Services

If this Website links to third-party platforms, payment services, shipping tools, manufacturer resources, or other external websites, those services operate under their own terms and privacy practices. Premium Rx National is not responsible for the privacy, security, or content practices of third-party services.

12. Changes to This Page

Premium Rx National may update this Use of Personal Information page from time to time. Any changes become effective when posted on this Website unless a later date is stated.

13. Contact

Questions about this page or about submitted information may be directed to cs@prnpharma.com or (877) 862-7796.